Category: Featured

NIB’s AI Assistant ‘Nibby’ Saves $22 Million in Customer Service

In recent years, artificial intelligence (AI) has become a pivotal force in transforming various industries, including healthcare. A notable example is the Australian health insurer nib Group, which has effectively harnessed AI to enhance customer service and operational efficiency. Since its launch in 2021, nib’s AI-powered digital assistant, known as “nibby,” has handled over four million member queries, leading to significant cost savings and improved customer interactions.

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Australian AI Start-up ‘Breaker’ Draws Inspiration from Star Wars

Australian artificial intelligence (AI) start-up Breaker is pioneering advancements in robotics by integrating AI agents to facilitate more human-like interactions. Co-founded by Matt Buffa, who drew inspiration from the intuitive functionalities of Star Wars’ R2-D2, Breaker aims to transform how humans and robots collaborate.

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OpenAI Explores Responsible AI Porn Generation

OpenAI’s recent release of draft documentation has sparked discussions about their exploration into explicit content generation. While their current usage policies strictly prohibit sexually explicit or suggestive materials, OpenAI is considering allowing the generation of NSFW content in age-appropriate contexts through their API and ChatGPT. This shift in approach raises questions about user and societal expectations, and OpenAI aims to better understand model behavior in this area.

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