Use case
Best AI tools for Customer support
Honest, opinionated reviews of products genuinely useful for customer support. Ranked by community votes and our own scoring.
OpenAI Custom GPTs
Best for: Personal and professional AI customization without coding.
OpenAI GPTs
Best for: Non-technical professionals looking to build custom AI agents without code.
Botsonic
Best for: Small to medium businesses looking for an affordable, no-code GPT-4 powered AI agent for customer support or lead generation.
Zapier
Best for: The average professional who needs to automate tasks across different software applications without coding.
Vapi
Best for: Developers and enterprises building custom, production-grade voice AI agents with ultra-low latency.
ManyChat
Best for: Social-first businesses and creators on Instagram and WhatsApp needing to automate lead generation and customer interactions.
BambooHR
Best for: Small to medium-sized businesses looking for an intuitive HR platform.
Kore.ai
Best for: Enterprise professional looking to integrate generative AI into existing legacy systems without writing a single line of code.
CustomGPT.ai
Best for: Businesses needing a reliable, private, and factual AI interface for customers or employees, especially for handling large datasets without hallucinations.
Tidio
Best for: Small business owners who need "set and forget" AI customer support, especially for e-commerce.
Slack
Best for: Medium-to-large professional teams, especially sales and revenue teams, tech-forward project managers, and distributed companies.
Sapia
Best for: Large enterprises hiring for high-volume roles in sectors like retail, hospitality, or customer service.
Relevance AI
Best for: Automating high-volume business processes with AI agents and complex multi-step workflows.
Intercom Fin
Best for: Mid-market to enterprise companies already using Intercom with high-volume, repetitive support needs.
Chatbase
Best for: Business owners and professionals who need a custom AI chatbot trained on their own data quickly.
Intercom
Best for: Mid-market to enterprise-level SaaS companies and e-commerce brands with high support volumes.
Dante AI
Best for: Businesses needing white-label AI voice agents, or managers drowning in repetitive inquiries, for whom Dante AI can act as an internal search replacement.
Copilot Studio
Best for: Enterprises within the Microsoft 365 ecosystem looking to build custom AI agents and automate internal tasks or customer service.
Lindy
Best for: Solopreneurs and small business leads drowning in repetitive administrative tasks who need an AI to automate complex, multi-step workflows autonomously.
Zendesk Answer Bot
Best for: Companies already using Zendesk with extensive documentation and high volume of repetitive customer queries.
Ada
Best for: Mid-to-large-scale organizations drowning in repetitive customer service inquiries, with a support team of ten or more people where a significant portion of time is spent on common queries.